Privacy Policy
Privacy Policy
Protecting your private information is our priority. This Privacy Policy applies to www.overwatchavn.com and governs data collection and usage. All references to SF Dynamics LLC (D.B.A. Overwatch Aviation), a 100% veteran-owned and woman-majority-owned small business, include www.overwatchavn.com and Overwatch Aviation. By using the Overwatch Aviation website, you consent to the data practices described in this statement. For project-specific data (e.g., aerial footage, 3D maps, geolocation data from drone operations), see the Drone Services Addendum, Section 7, available upon request from
Collection of your Personal Information
Overwatch Aviation may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Billing and credit card information (for purchases of drone services like aerial photography, mapping, or videography)
- Geolocation data (e.g., from drone flight plans or project uploads)
- Device/IP data (e.g., IP address, browser type)
- Web analytics data (e.g., page interactions via cookies)
In alignment with the expanded definition of “private information” under New York’s SHIELD Act (effective March 21, 2025), we may also collect or process biometric information (e.g., if inadvertently captured in aerial footage and not de-identified), account numbers (without security codes if usable alone), or health-related data if provided voluntarily in project contexts (though we do not intentionally collect such sensitive data). We collect this information via HubSpot forms (for inquiries, bookings, and subscriptions), file uploads (e.g., project specifications or client-provided data), cookies and similar tracking technologies (as detailed in our Cookie Policy), and during drone service engagements.
We may also collect anonymous demographic information, such as:
- Age
- Gender
- General location or usage patterns
We do not collect personal information unless you voluntarily provide it. You may need to provide information for activities like registering an account, booking drone services (e.g., real estate aerials, infrastructure inspections, or media production), uploading files, signing up for newsletters, or purchasing services. We use this information to communicate about requested services or products and may gather additional information in the future. For UAS (drone) operations, we follow voluntary best practices from the NTIA, including minimizing collection of covered data (identifiable information) where practicable and providing notice of drone flights when feasible (e.g., to property owners for real estate or infrastructure projects).
Use of your Personal Information
Overwatch Aviation collects and uses your personal information to operate and deliver requested services, such as booking drone photography, infrastructure mapping, real estate videography, or aerial media production. We may use your information to inform you of other products or services available from Overwatch Aviation and its affiliates, with your consent where required. Personal information related to drone services (e.g., aerial footage, 3D maps) is governed by the Drone Services Addendum, Section 7, available upon request from
Sharing Information with Third Parties
Overwatch Aviation does not sell, rent, or lease customer lists or data. We may share data with trusted partners and service providers (e.g., HubSpot for form management and CRM, Dropbox for secure file storage and sharing, DroneDeploy for mapping and data processing, Google Analytics for site usage insights, payment processors, or FAA-certified subcontractors for drone flights) to perform services like booking, payment processing, data storage, or analytics. These partners are bound by confidentiality agreements and must comply with SHIELD Act requirements, as outlined in the Drone Services Addendum, Section 11.2. We may disclose information as required by law, to respond to legal processes, or to protect our rights, property, or user safety. Aggregated or de-identified data may be shared for business purposes without restriction.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, such as remembering preferences or analyzing site usage. We may track page visits to determine popular services, using anonymized data for analytics. You can manage cookie preferences via your browser settings, but disabling cookies may limit site functionality. For details, see our Cookie Policy at www.overwatchavn.com/cookie-policy.
Automatically Collected Information
We may automatically collect information about your computer hardware and software, including IP address, browser type, domain names, access times, and referring website addresses. This is used to operate the service, maintain quality, and provide general statistics. For drone-related data, we minimize retention of identifiable information per NTIA best practices.
Links
This website contains links to other sites. We are not responsible for the content or privacy practices of such sites. We encourage you to read the privacy statements of other sites that collect personal information.
Security of your Personal Information
Overwatch Aviation secures your personal information in compliance with New York’s SHIELD Act, using reasonable safeguards such as encryption for data transmission and storage (e.g., AES-256 for data at rest), access controls, multi-factor authentication, regular security assessments, and monitoring for breaches. We use trusted providers like AWS or Dropbox with independent security certifications. When personal information (e.g., credit card numbers) is transmitted to other websites, it is protected via Secure Sockets Layer (SSL) protocol. While we strive to protect your information, no data transmission over the Internet can be guaranteed 100% secure. You acknowledge that security and privacy limitations exist beyond our control. For drone data, we implement administrative, technical, and physical safeguards appropriate for a small business, including employee training and restricted access.
Liability for Data Incidents
Overwatch Aviation’s liability for data loss or unauthorized access to information collected via the Site is limited to available insurance proceeds or $5,000, whichever is greater, unless caused by our gross negligence, as outlined in the Drone Services Addendum, Section 9.2.
Data Breach Notification
In the event of a data breach affecting your personal information, Overwatch Aviation will notify affected users within 30 days of discovery, as required by New York’s SHIELD Act (amended 2025), via email or a website notice, and take reasonable steps to mitigate harm.
External Data Storage
We may store your data on secure servers provided by third-party hosting vendors (e.g., Dropbox, DroneDeploy), who are contractually obligated to comply with New York’s SHIELD Act and maintain confidentiality.
Right to Deletion and Other Rights
Subject to certain exceptions, upon verifiable request, we will:
- Delete your personal information from our records;
- Direct service providers to delete your personal information;
- Provide access to or correct your data.
We may not delete information if necessary to:
- Complete a transaction, fulfill a warranty, or provide a requested service (e.g., drone mapping deliverables);
- Detect security incidents or protect against illegal activity;
- Debug or repair errors;
- Exercise free speech or other legal rights;
- Comply with New York’s SHIELD Act or other legal obligations;
- Enable internal uses aligned with your expectations;
- Use information lawfully in the context provided.
To exercise rights, contact
Children Under Thirteen
Overwatch Aviation does not knowingly collect personally identifiable information from children under 13. If you are under 13, you must have parental permission to use this website.
SMS Communications Policy
Note: This Policy is for SMS Marketing Only – This does not supersede other elements of the Privacy Policy.
At Overwatch Aviation, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
Sharing of SMS Phone Numbers
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
Collection of Phone Numbers
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages either by clicking on “Agree to Receive SMS Messages Consent Box” or on the subscribe box by checking your SMS sign-up and providing your phone number.
Use of Phone Numbers for SMS Messaging
Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use our private SMS platform to send all SMS communications to users who have opted in.
Standard Messaging Disclosure
If at any time you wish to stop receiving marketing messages from us, you can opt out by Texting STOP to opt-out.
Messaging Frequency May Vary
Message and data rates may apply. You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy Page.
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
Privacy Policy for Phone Numbers
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
E-mail Communications
Overwatch Aviation may contact you via email for announcements, promotional offers, confirmations, surveys, or other communications. To opt out of marketing emails, contact us in writing at
Disputes
Any disputes related to this Privacy Policy shall be resolved through mediation and arbitration in Albany, New York, as outlined in the Terms and Conditions, available at www.overwatchavn.com/terms-of-use.
Changes to this Statement
Overwatch Aviation may change this Privacy Policy, notifying users of significant changes via email to the primary address in your account or a prominent notice on our website. Continued use of the website or services after modifications constitutes acknowledgment and agreement to the updated Policy.
Contact Information
Overwatch Aviation welcomes questions or comments regarding this Privacy Policy: SF Dynamics LLC (D.B.A. Overwatch Aviation) Ballston Lake, NY 12019 Email Address:
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